ChatLingo - Privacy Policy
Effective Date: [2023-05-25]
Thank you for choosing ChatLingo ("the App"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our application. By using the App, you agree to the terms and conditions of this Privacy Policy.
- Information We Collect
1.1 Personal Information We may collect certain personal information from you when you use the App, such as:
- Voice recordings and text messages sent by you during language conversation learning.
1.2 Non-Personal Information We may also collect non-personal information that does not directly identify you. This may include:
- App usage data, such as device information (e.g., device model, operating system version), IP address, and mobile network information.
- Aggregated usage statistics and analytics regarding the App's performance, user interaction, and user demographics.
- Use of Information
2.1 Personal Information We may use your personal information for the following purposes:
- To provide you with the requested language conversation learning services and features.
- To communicate with you, respond to your inquiries, and provide support.
- To personalize your experience and improve the App's functionality.
- To enforce our Terms of Service and protect the rights, safety, and security of our users and the App.
2.2 Non-Personal Information Non-personal information may be used for statistical analysis, research, and improving the App's performance and features.
- Sharing of Information
3.1 Third-Party Services The App uses the following third-party services, which may collect and process your information in accordance with their respective privacy policies:
- Azure OpenAI: The App integrates with Azure OpenAI for language processing and understanding.
- Firebase: The App uses Firebase for data storage, analytics, and authentication purposes.
We request your consent to access the AppTrackingTransparency framework in order to provide you with a personalized and enhanced user experience through Firebase Analytics. This framework allows us to collect and analyze data on how you interact with our app, such as your navigation patterns and feature usage, to improve our services and optimize your overall app experience.
We encourage you to review the privacy policies of these third-party services to understand how they handle your information.
3.2 Legal Requirements We may disclose your personal information if required by law or in response to valid legal requests or to protect our rights, property, or safety.
- Data Security
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy in the App. We encourage you to periodically review this Privacy Policy for any updates.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the App's privacy practices, please contact us at soulreload.com.
By using the ChatLingo App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.